Payment Methods And Delivery Information

Credit card

You can use the secure payment system Iyzico credit card payment system.

How long will my order ship after purchase?

For payments made by credit card, the courier company will deliver your order within 1-3 days, depending on the distance from the delivery address to Istanbul. Delivery is not done on weekends and feast days.

In case of a mishap caused by us, you will be notified based on your membership information. That’s why membership is complete and accurate information is important.

 All of the products you choose will be delivered to you by the contracted cargo companies with the guarantee of ayerdesign.com.

Which shipping company will my order be sent with?

Your orders will be sent quickly with Aras Kargo.

What is the shipping fee?

You do not pay shipping fees for all domestic purchases you make from ayerdesign.com.

What should I do if my order arrives while I’m away?

If you are not at the specified address, your order will be delivered to the nearest Aras Kargo branch and an information note will be left to you. You must get your package from the specified branch within 3 days. Otherwise, your order will be returned to ayermetaldesign. If you want your returned order to be sent again, the shipping fee will be requested, and your order will be re-shipped to your name with counter payment.

If a product you purchased is out of stock for any reason;

ayerdesign.com is an online shopping site. It allows multiple users to shop at the same time. In rare cases, the consumer buys the same product and in this case the product stock may run out.

The products you have purchased will be notified to you with a confirmation e-mail. If any of the products you have selected are not available in stock, an e-mail will be sent to you and you will be notified of the date the product will enter the first stocks.

If the product you paid for over the internet is not in stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be delivered to the consumer between these dates, the payment made will be returned to him.

Return or Exchange:

Under the one-week like guarantee, the customer can return the product within 7 days of receiving the product. If the reason for this return is the technical failure or defect of the product, ayerdesign.com will make a replacement or refund with another product equal to the total price of the product and the shipping cost. If the reason for the return is “dislike”, the refund or exchange amount with another product will only be the amount of that disliked product, and the product price will not cover the external payments. When the product is returned, the shipping cost of the return belongs to the customer.